Privacy and Cookie Policy

At Mathiesen we are committed to protecting and respecting your privacy.

This Privacy Notice provides important information in regard to how Mathiesen manages the contact information that it collects for and on behalf of our company via our website and the company’s social networks, and explains the data collection process and the use and disclosure of personal information by Mathiesen.By accessing the Site or providing us with your contact information, you accept that Mathiesen may collect, use and disclose that information. Furthermore, this also means that you accept all provisions of this privacy notice.Mathiesen welcomes your comments and questions in relation to this privacy notice. If you have any questions, please contact us at asanz@grupomathiesen.com, or if you prefer, send us a postal mail to:

MATHIESEN CHILE

Avenida del Parque 4265 piso 3 Ciudad Empresarial-Huechuraba Santiago – CHILE Zip Code: 8580644 We will make all commercially reasonable efforts to promptly determine and address your questions.

Personal information collection

What is personal information?
Personal information is any information that identifies you, or through which your identity could reasonably be determined or deduced based on that information.How do we collect personal information about you? The collection of personal information takes place when a user of our website fills out a form to obtain more information about our company, or when registering to receive our monthly newsletter, downloading resources or requesting to speak with one of our representatives of the sales department.Why do we collect your personal information? At Mathiesen we collect information to provide you with better services. The information requested in this website is necessary to process your inquiry regarding our company and services, register to our events or monthly newsletters and contact the sales department. What type of personal information is collected? The personal information that we collect may include, but is not limited to: your name, phone number, e-mail address or registration to our company events, the name of your company, your business address, your commercial contact information and information that is widely known or not considered to be personal information which may be shared with any other person inside and outside our company network. Why does Mathiesen create a profile? We may analyze your personal information to create a segmented personal information profile and contact you with relevant information regarding our company, services or products. We may use additional information about you, where available, from external sources to assist us in doing this effectively.How do we use your personal information? The personal information that is collected in this website may be used to:
  • Navigate the website.
  • Offer one or more services to you.
  • Address the request(s) that you have made.
  • To support these uses, Mathiesen may use your personal information to:
  • Offer you a more effective customer service.
  • Offer you important information regarding the product or service that you are using, including critical updates and notifications.
  • Send you information on other products and services of our company.
Transfer of your information As part of the services offered to you via the Website, the information that you provide may not be transferred outside the company.

Personal information access and control

Mathiesen may not sell our rent out your information to third parties, nor may it share your information with third parties. Access to your personal information shall be limited to our company’s employees.How do I access my personal information? If you wish to access your personal information, update your information or unsubscribe to the notifications, send us an e-mail at asanz@grupomathiesen.com.How can I control the use of my personal information by Mathiesen?Except where otherwise stated herein, the personal information that you provide in our website shall not be shared with anyone except Mathiesen personnel. As outlined in the previous section, you may access your personal information via e-mail or written letter at any moment you deem convenient.Links to other websites and social networks This website shall allow the sharing of our content with other users via various social network applications. Any personal information that you provide to any social network application may be read, collected and used through these channels. Therefore, we shall not be responsible for the privacy policies and practices of third-party social network applications and their organization.Personal information protection Mathiesen is committed to protecting the safety of your personal information. We use an assortment of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information that you provide in computer servers with limited access that are in controlled facilities.Cookies and similar technologies This website uses cookies to deliver relevant content, facilitate the website’s navigation or compile information for statistical use, such as how many visitors our website received. You have the ability to accept or reject the cookies at any time by modifying the configuration in your browser, and you may also delete the cookies from your operating system. However, rejecting or deleting the cookies may preclude you from fully experiencing all of the features of this website.Consent If you have willfully provided personally identifiable information, including, without limitation, your name, position, business or personal phone number or e-mail address, you have entered into an implicit business relationship with Mathiesen and, therefore, you consented to the collection, use and disclosure of your personal information as outlined in this Privacy Notice. Mathiesen shall not use personally identifiable information for any purpose other than the implicit business relation.How can you delete your information? Your consent for the use of personal information to communicate with you and offer you products and services is optional. If you wish to delete your personal information from our databases, you may choose to refrain from participating at any moment by doing the following: cancel your subscription through any delivered e-mail message, contact us directly via e-mail at asanz@grupomathiesen.com